• Clinical Operations Supervisor

    Location US-PA-Malvern
    Posted Date 2 weeks ago(4/4/2018 3:30 PM)
    Job ID
    2018-2865
    # Positions
    1
    Category
    Hidden (12109)
    Company
    BioTelemetry, Inc
  • Overview

     

    CLINICAL OPERATIONS SUPERVISOR 

     

    MALVERN, PA

     

    3:00PM - 12:00 (Alternating Weekends/Holidays )

     

     

    Everywhere Health Goes, We Go. 

     

    Want to grow your career in the healthcare & medical device industry with an organization leading the way in the advancement of mobile health services? Apply today to join our team at BioTelemetry, Inc. as a Clinical Operations Supervisor in Malvern, PA. We offer competitive wages, multiple shifts, full-time benefits, 401K match, PTO, and much more!

     

    We are striving to be the world leader in the delivery of health information by providing innovative products and services that will improve quality of life and reduce cost of care. We want you to be a part of it!

     

    We are an equal opportunity employer.

    Responsibilities

    Job Description

     

    • Manage and coordinate the activities of personnel in the operation of their respective functional areas within the EKG MCOT lab.
    • Train and oversee personnel on shift in the compliance of all CardioNet, HIPAA and Medicare policies and procedures
    • Monitor, evaluate personnel in the current monitoring practices to ensure compliance.
    • Provide on-going in-service training programs for department personnel as well as other interested parties
    • Analysis and focus on quality and efficiency measurements
    • Problem solving of practice, physician and patient service issues
    • Assist in the implementation, monitoring and enforcement of policies, procedures and processes
    • Assist in annual performance review of technicians

    Qualifications

     

    • Knowledge of EKG monitoring/interpretation and event recorders
    • Able to utilize or learn computer applications in job (Microsoft Office & Access, PaceArt, and others applicable to job).
    • Knowledge of customer service, especially telephone skills and medical documentation concepts
    • Has knowledge of medical ethics
    • EKG monitoring/interpretation experience
    • Previous experience in computer applications
    • Customer service experience highly encouraged
    • Able to work with Microsoft Office programs or ability to learn new programs quickly
    • Demonstrates effective communication skills and can work with age groups over the telephone from children to elderly adults

     

     

    Required Education, Training, Experience

    • CCT or CRAT Certification is required within six months of hire
    • 3 – 5 years ECG analysis experience
    • Minimum one year supervisory or management experience
    • Excellent communication, organizational and interpersonal skills
    • Strong team player
    • Strong customer service skills
    • High stress tolerance
    • Computer experience with Windows and Microsoft office
    • Must be able to rotate shifts

     

     

    *CB 

    Company

    BioTelemetry, Inc

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