Insurance Verification Specialist

Location US-PA-Malvern
Posted Date 4 months ago(11/9/2017 11:33 AM)
Job ID
# Positions
BioTelemetry, Inc




MONDAY - FRIDAY ( 9:00AM - 5:30PM )

MONDAY - FRIDAY  (10:30AM - 7:00PM)

MONDAY - FRIDAY  (10:00AM - 6:30PM)


Everywhere Health Goes, We Go


Want to grow your career in the healthcare & medical device industry with an organization leading the way in the advancement of mobile health services? Apply today to join our team at BioTelemetry, Inc. as a Insurance Verification Specialist in our global headquarters located in Malvern, PA. We offer competitive wages, multiple shifts, full-time benefits, 401K match, PTO, and much more!


We are striving to be the world leader in the delivery of health information by providing innovative products and services that will improve quality of life and reduce cost of care. We want you to be apart of the process!



 The company is an equal opportunity employer.



Insurance Verification Specialist I

  • Can perform all of the functions as defined below with direct supervision:
    • Verify benefit eligibility
    • Initiate and obtain prior authorization from insurance carriers
    • Selecting the appropriate insurance and entering all necessary billing information
    • Communicate with Sales and Customer Care for priority handling of patients
    • Establish and maintain effective relationships with internal customers
    • Follow up with department email and authorization faxes
    • Adhere to processes according to department procedures
    • Ensure the accuracy of data
    • May obtain missing information from patients and practices
    • May be responsible for answering patient coverage questions
    • Other duties as assigned


Insurance Verification Specialist II

  • Can perform all of the functions as defined above with minimum supervision (consistently meeting/exceeding expectations in Productivity and Quality for all functions)


Insurance Verification Specialist III - Lead

  • Can perform all of the functions as defined above with little to no supervision (consistently meeting/exceeding expectations in Productivity and Quality in all functions) plus the duties described below:
    • Facilitate workflow of designated area (regions) to ensure all patients are completed timely
    • Identify and recommend improvement opportunities based upon root cause analysis of denied claims
    • Communicate patterns to the staff as well as report all findings to management


This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.



High school diploma or equivalent; Bachelor’s Degree in Accounting, Finance, Economics, Business Administration or related field preferred




  • Up to three (3) years experience- Insurance Verification Specialist I
  • Up to five (5) years experience- Insurance Verification Specialist II and consistently

meeting/exceeding expectations in Productivity and Quality in all functions

  • Up to seven (7) years experience- Reimbursement Specialist III and consistently    meeting/exceeding expectations in Productivity and Quality in all functions




  • Experience in a HIPAA regulated environment
    • Experience in a processing center environment ICD9, EOB’s, third party payors, Medicare, managed care, private pay
    • Sense of urgency in handling time sensitive patients
    • Should have knowledge of CardioNet product lines and be able to communicate effectively with other internal customer
    • Knowledge of benefits verification and authorizations
    • Computer skills including proficiency in Windows MS Office – Excel, Word and Outlook
    • Customer service skills with excellent verbal and written communication skills including phone etiquette
    • Detail oriented, following through on tasks, problem-solving, troubleshooting and multi-tasking
    • Ability to perform data entry with minimal guidance and minimal errors
    • Self-starter, demonstrates initiative and flexibility in a fast paced environment
    • Being a team player and professionalism


Physical Job Requirements

  • Lifting 10 lbs or less
  • Using fine motor skills such as typing and scanning
  • Frequently talking using phone headset and/or hearing
  • Seeing via computer screen and associated documents



BioTelemetry, Inc


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